New Hyde Park Animal Hospital

I have a cat, 15 years old, blessed with a healthy system. Other than the annual check-ups and vomiting issues I did not have the need for many visits to the clinic. However, when needed, every time I went I paid btw $500-$800 per visit. Not once did they offer a payment plan! Moreover, Dr Santoro, decided to add another test after she placed the initial order and charged me an addition $180, for which they bombarded me with phone calls, while at work because I did not find the time to go over and pay after I have approved it, on the same day! My last visit there was the worst! I sent my husband, as I was working that Saturday. Dexi had been scratching, vomiting and losing weight for over a week at the time! I figured he has fleas and internal parasites as sometimes he sneaks out of the house! Once again, the charge was steep, and no real help provided as two weeks later he is still uncomfortable! The office manager mentioned that my husband was told he needed a fecal test to be prescribed the right medication, but no cup was provided, no other guidance offered so never did it! I was told to come back and do a million other useless testing, another thousand out of my pocket, while Nothing is done for Dexi! Shame on you doctor, and shame on your staff to take advantage of hard working people who trust their beloved pets to you! Your office is only interested in making money, not the life and wellbeing of pets! Shame, shame, shame!

I can’t say enough about Dr. Santoro, her team of technicians and the front desk. I’ve been a customer for over 15 years. Dr. Santoro and her group of veterinarians have cared for my passed and current fur babies. Dr. Santoro is honest, caring and saved both my frenchies lives from cancer just months apart. Her bedside manner shows confidence in experience while showing compassion of your pet. Thank you for always making us (me) feel like we are the only patients on your schedule. It takes a special person to have a team, and practice like yours.

Caring and Quality. Have been bringing our rescue cat here for a few years . Doctors have solved and healed minor and major problems. We have bordered our cat here a couple of times and she always is well taken care of. Staff is caring , understanding and obviously animal loving. Many of my friends bring their Dogs there for many year.. Highly recommend.

So kind! We had to bring my fur baby in for his disgusting breath. Dr. Pellegrino and all of the staff are so friendly and kind with him! She recommended a cleaning and some extractions and provided a cost estimate before we scheduled anything. I really appreciate the clinics kindness toward the animals and the sensitivity to the customers. My #1 worry was his health, #2 was unexpected cost. This is a very well managed practice, and I look forward to bringing my cat to them for years to come. Still coming here years later for the furry ones!

This review is LONG overdue! My husband and I are "cat parents" to 3 rescue cats, Ricochet, Bon Bon and Phoebe. 5 years ago our former vet relocated to England . A friend referred us to Dr. Mara DiGrazia , New Hyde Park Animal Hospital. From our first visit we found Dr. DiGrazia to be compassionate, extremely knowledgeable and thoughtful. Our senior cat Phoebe , who has kidney disease, arthritis , deformity of her jaw was rescued from Animal Care and Control .Phoebe against all odds has thrived over the 3 past three years thanks to Dr. DiGrazia's expert care and guidance. We truly would be lost without her! Our male cat Ricochet ,always a bit ornery at the vet, recently experienced a mysterious rapid weight loss and loss of hair. Dr. DiGrazia methodically , diligently looked for a diagnosis for the otherwise very healthy Ricochet. He was hospitalized to stablize his condition. This type of situation can be so stressful for a pet owner as you are so worried about your pet. Dr. DiGrazia was always available to help you if you have questions or concerns. Our sweet black and white, Bon Bon developed a serous lower bladder infection. We had to bring her in as an emergency patient. Dr. DiGrazia explained to us in detail the diagnostic tools needed and ultimately Bon Bon's diagnosis and treatment. Unfortunately Bon Bon is not always a cooperative patient when it comes to taking medication. Due to the stress of the illness and the struggle to give her medication at home she stopped eating. This caused her to go into a Hepatic Lipidosis . Here we were back at the Animal Hospital with poor Bon Bon. Dr. Di Grazia was off so we had an appointment with Dr. Gabrielle Pimento . As you can imagine we were very concerned , Bon Bon was jaundice . Dr. Pimento was terrific. She did a throughout examination . She spoke with Dr. DiGrazia by phone to report her findings /consult. Bon Bon's was in critical condition and she admitted to the hosptial. Dr. Pimento kept in touch with his by phone eveyday. We also had group emails from both Dr Pimento and Dr. DiGrazia as Bon Bon's care was a team effort. The support staff at the hospital were so caring and attentive to our Bon Bon , who is a very sweet and sensitive girl. Samantha Soricelli dilengently tried to find food she would eat , hand feeding her when necessary. She also provided updates and even photos of Bon Bon ! Which was wonderful as we missed our Bon Bon. We were comforted that Bon Bon was getting excellent care. She is home now after her 5 day stay at the hospital and doing very well. We are very grateful to everyone at New Hyde Park Animal Hospital . We highly recommend this practice!